Terms of service

Terms of Service

 

This website is operated by Ma. Throughout the site, the terms “we”, “us” and “our” refer to Ma. By accessing our website and/or making a purchase, you agree to be bound by the following Terms of Service.

 

1. General Information

Ma is a Peruvian brand of sustainable artisanal design, founded in Lima in 2019. All products offered on this site are designed and crafted through artisanal processes. By using this site, you confirm that you are at least the age of majority in your country of residence.

2. Use of the Site

This website is intended for lawful use only. Any misuse, fraudulent activity, or infringement of third-party rights is strictly prohibited, as is the reproduction of any content, in whole or in part, without prior written authorization.

 

3. Products & Artisanal Processes

Ma pieces are handcrafted using natural fibers, primarily sourced from the Amazon.

Due to the artisanal nature of our processes — hand-spun, hand-dyed, hand-twisted, and handwoven — natural variations in color, texture, or dimensions may occur. These are not defects, but part of the identity and authenticity of each piece.

Some products may be offered on a made-to-order basis, which involves additional production time. Estimated timelines will be clearly stated in the product description.

 

4. Prices & Payments

All prices are displayed in the currency indicated on the website. Ma reserves the right to modify prices, products, or services at any time without prior notice.

Applicable taxes and shipping costs will be calculated and displayed at checkout.

 

5. Orders

Ma reserves the right to accept, refuse, or cancel any order for reasons including, but not limited to, product availability, pricing errors, or suspected fraudulent activity